FAQs

We have put together our most frequently asked questions here.  Please do get in touch if there's anything else you're wondering as we always love to try and help. 

Why should I choose a Plush Playmat?

We think there are so many reasons...  To name a few though - our playmats are made with high quality materials featuring non-toxic memory foam taking care of both safety and comfort.  We have created simple, subtle designs to peacefully fit into your home for all family members, for lots of activities, for many years.  We have also worked hard to avoid the big price tag that you might come across with other companies, we want as many people as possible to experience our luxurious Plush Playmats!

What sizes do you offer?

There are two sizes available in all the designs.

The Large size is similar to a large rug size and measures 210cm x 140cm.

The Medium size still has space for all the family and is similar to a standard rug size at 185cm x 125cm. 

How do I clean the playmat?

Simply wipe down with plain water or a gentle cleaning solution and soft cloth as and when needed.  We recommend to wipe up any spillages quickly and avoid anything that could cause stains or discolouration such as food dyes and paint.  

There is a slight curl on one edge or some lines on the playmat surface - what can I do?

As the mats are made from memory foam so there may be a curl on one edge or some lines where the mat has been rolled when you receive your playmat.  Simply give it time for these to ease out or flip your playmat the opposite way and leave it for a while to help it flatten.

Can I use the playmat outside?

You can take your playmat outside but be careful not to place it on any sharp or rough surfaces as it could get damaged.  Direct sunlight or overly warm temperatures can cause patterns to fade so make sure you always bring it back inside after use.

Will my underfloor heating damage the play mat?

It is fine to use the playmats on underfloor heating as they have a good heat tolerance.

Can pets mark the playmat?

Of course the whole family will want to make use of the playmat but we would recommend being careful with any sharp claws and making sure pets do not chew the playmat to minimise any possible damage.   

Do you have sales or promo codes? 

We work hard to keep costs down so that you can purchase at the lowest price, this is something we are really passionate about at Plush Playmats!  To make sure you're in the know with any additional deals we can offer sign up to subscribe to our e-mails.  

Can we play with the Plush Play Couch straight away?

The Plush Play Couch is compacted for ease of shipping, it can be a little shy when it’s first opened but it definitely makes for a fun unboxing!

We suggest you give it a few days to fully grow to its correct shape.

What are the dimensions of the Plush Play Couch?

The Plush Play Couch measures 84cm wide, by 168cm long in its standard configuration. The base cushions are 20cm above the ground and 53cm in height to the top of the cushions, in standard configuration. To see the dimensions of each piece check out The Plush Play Couch product page images.

You can fold, stack, display and store The Plush Play Couch in different ways, so you might configure differently to fit your home.

What age is the Plush Play Couch for?

The Plush Play Couch is suitable for children aged 3 years and over.

The Plush Play Couch is designed to cater to a range of age groups and to grow with your family for years of everyday play.

How big is the box the Plush Play Couch arrives in?

We know you don't want a huge box arriving at your doorstep, so your Plush Play Couch will come vacuum rolled and compressed into a very manageable box (35cm x 35cm x 90cm), and weighs 14kgs. We use a high quality foam which will bounce back into shape after compression.

How do I clean my Plush Play Couch?

Spot cleaning can be done with a gentle cleanser and soft cloth.  The covers are water resistant but not waterproof so soakings should be avoided. If your couch gets wet, remove the covers and pop it in a ventilated space to dry out.

If you want a full clean, the microsuede covers can be zipped off and popped in the wash.  Make sure your washing machine is on cold wash and gentle cycle, using a colour-safe detergent, then line dry (no tumble-drying) to avoid shrinkage.

Can I use the Plush Play Couch outside?

We would say it’s fine to bring your couch to a dry outdoor place (like on decking or your garage) but don’t leave it there. The couch is not waterproof so avoid overnight moisture or rain, and sunlight can fade the fabric covers.